CUSTOMER CARE

SHIPPING INFO

Shipping is calculated at checkout.  You will receive a tracking number once your package has left the Snowcone workshop!

Snowcone is a premium product line and the shipping method is important to insure products arrive quickly and safely, so your Snowcone unboxing experience is a super fun and memorable one!

The Snowcone plush is always sent in it's own special unicorn box to make Snowcone's arrival super special!

Please feel free to contact us anytime if you would like your order expedited or you need it by a particular date.

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GENERAL INFO

Info about Orders:

– Orders are processed and shipped within 3 – 7 business days (we always try our best to get all orders out as quickly as possible, so Snowcone will arrive to you soon!

– We offer shipping options through the United States Post Office.
– We ship throughout the continental United States.

– All orders are handled with great care because it is important that Snowcone products arrive safely!

– All orders come with a special surprise from Snowcone!

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RETURN POLICY

Info about Returns:

Your satisfaction is very important to us and we will be happy to accept returns within 15 days after you receive the product.  

 

Refunds will be issued with the same method of payment originally used to make the purchase and all products need to be returned prior to the refund.  Once we receive the product, the refund will be immediately issued.  Please contact us anytime to tell us about your order and how we can make it better!

We hope you love our Snowcone The Happy Unicorn products as much we enjoy creating them for you. We want you to be 100% happy and are always here to assist you!

PAYMENT METHODS

We accept the following payment methods:

- Credit / Debit Cards
- PAYPAL

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FAQ