CUSTOMER CARE
SHIPPING INFO
Shipping is calculated at checkout. You will receive a tracking number once your package has left the Snowcone workshop!
Snowcone is a premium product line and the shipping method is important to insure products arrive quickly and safely, so your Snowcone unboxing experience is a super fun and memorable one!
The Snowcone plush is always sent in it's own special unicorn box to make Snowcone's arrival super special!
Please feel free to contact us anytime if you would like your order expedited or you need it by a particular date.
GENERAL INFO
Info about Orders:
– Orders are processed and shipped within 3 – 7 business days (we always try our best to get all orders out as quickly as possible, so Snowcone will arrive to you soon!
– We offer shipping options through the United States Post Office.
– We ship throughout the continental United States.
– All orders are handled with great care because it is important that Snowcone products arrive safely!
– All orders come with a special surprise from Snowcone!
RETURN POLICY
Info about Returns:
Your satisfaction is very important to us and we will be happy to accept returns within 15 days after you receive the product.
Refunds will be issued with the same method of payment originally used to make the purchase and all products need to be returned prior to the refund. Once we receive the product, the refund will be immediately issued. Please contact us anytime to tell us about your order and how we can make it better!
We hope you love our Snowcone The Happy Unicorn products as much we enjoy creating them for you. We want you to be 100% happy and are always here to assist you!
PAYMENT METHODS
We accept the following payment methods:
- Credit / Debit Cards
- PAYPAL
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How do I contact a Snowcone team member?Please vist the contact us section or click here to go there!
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What makes the Snowcone plush different from other unicorn plush?The Snowone plush is very special and here's why: Snowcone has a special designer pocket to hide magical treasures. Snowcone is made with a super soft material with detailed embroidery. Snowcone is a premium plush that comes with a special premium gift inside her pocket. Snowcone has her own official Adoption Certificate that you can download for free. Snowcone comes beautifully wrapped and ready to gift. Snowcone comes shipped in her own special unicorn box.
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Why is Snowcone special?Here's why Snowcone The Happy Unicorn is extra special: Snowcone was created to spread joy and happiness through her positive messages. Snowcone was born to be different than any other unicorn. Click here to read her story and find out why. Snowcone is the unicorn with a special mission to spread love and kindness to all. Snowcone has her own coloring book pages, unicorn games, slime recipes, and more. Go to the menue to visit these pages and more. Snowcone wants to inspire little girls everywhere to "Follow Your Dreams Always" and "Shine Bright"! Snowcone has a big unicorn heart and her super power is love.
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Can my daughter send Snowcone a message?YES! Snowcone loves to get messages and she will respond! Please Click Here to have your daughter send her special message to Snowcone.